Privacy Policy

Last Updated: 4/19/2026

Welcome to Frisco the Three-Pawed Pup (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

 

Information We Collect

We may collect the following information when you use our website:

Information You Voluntarily Provide When You:

• Subscribe to our newsletter

• Download free resources

• Contact us

• Make a purchase

 

We may collect:

• Your name

• Email address

• Mailing address

• Payment/shipping information

 

Information Collected Automatically

Like many websites, we may automatically collect certain information through cookies or analytics tools, including:

• Browser/device type

• Pages visited

• Time spent on site

• Website traffic patterns

 

How We Use Your Information

We use your information to:

• Process purchases and fulfill orders

• Send newsletters, promotions, or updates

• Deliver downloadable resources

• Improve our website and customer experience

• Respond to inquiries or customer service requests

We will never sell or rent your personal information to third parties.

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Children's Privacy / COPPA Compliance

This website is designed for parents, caregivers, and teachers.

We do not knowingly collect personal information from children under the age of 13.

Any newsletter sign-ups, purchases, form submissions, downloads, or interactions requiring personal information must be completed by a parent, guardian, teacher, or other adult.

If we learn that we have inadvertently collected personal information from a child under 13 without parental consent, we will promptly delete that information.

Parents or guardians who wish to review, update, or request deletion of information may contact us at any time.

 

Cookies & Tracking Technologies

We may use cookies or similar technologies to:

•Improve website functionality

•Analyze traffic and site performance

•Enhance user experience

You may disable cookies in your browser settings if desired.

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Third-Party Services

We may use trusted third-party services to operate our website and business, including but not limited to:

•Squarespace

•Payment processors (e.g., Stripe, PayPal)

•Email marketing providers

•Website analytics providers

These third parties only receive the information necessary to perform their services.

 

Your Rights

You may:

•Unsubscribe from marketing emails at any time using the unsubscribe link

•Contact us to update or delete your personal information

•Request clarification on how your data is used

 

Contact Information

If you have questions about this Privacy Policy or your information, please contact us:

Email: info@threepawedpup.com
Business Name: Three-Legged Dog Life, LLC

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Terms of Use

Last Updated: 4/19/2026

Welcome to Frisco the Three-Pawed Pup. By using this website, you agree to the following Terms of Use. Please read them carefully.

 

Website Purpose

This website exists to provide information, products, resources, and content related to the Frisco the Three-Pawed Pup book series and associated brand offerings.

It is intended primarily for parents, caregivers, teachers, and adult purchasers.

 

Intellectual Property

All content on this website, including but not limited to:

•Text

•Images

•Graphics

•Illustrations

•Branding

•Logos

•Downloads

•Product designs

is owned by Frisco the Three-Pawed Pup and/or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or republish any content without written permission.

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Permitted Use

You may:

•Browse this website for personal use

•Download free printable resources for personal or classroom use

You may NOT:

•Resell downloadable resources

•Redistribute materials without permission

•Use our content commercially without authorization

 

Purchases

If you purchase products through this website, you agree to provide accurate payment and shipping information.

All purchases are subject to product availability and any posted shipping/return policies.

We reserve the right to refuse or cancel orders at our discretion.

 

User Conduct

You agree not to:

•Use this website for unlawful purposes

•Attempt to disrupt or interfere with website functionality

•Upload harmful code, spam, or malicious content

•Attempt unauthorized access to website systems

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Children's Use

Children under the age of 13 should use this website only under the supervision of a parent, guardian, or teacher.

Any purchases, sign-ups, or submissions requiring personal information must be completed by an adult.

 

Third-Party Links

This website may contain links to third-party websites or retailers.

We are not responsible for the content, policies, or practices of any third-party sites.

 

Disclaimer

We strive to keep all information accurate and up to date, but make no guarantees regarding completeness, reliability, or availability.

All content is provided “as is.”

 

Changes to Terms

We reserve the right to update or modify these Terms of Use at any time.

Changes become effective immediately upon posting.

 

Contact Information

For questions regarding these Terms, contact:

Email: info@threepawedpup.com
Business Name: Three-Legged Dog Life, LLC

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Shipping & Delivery

Last Updated: 4/19/2026

Thank you for supporting Frisco the Three-Pawed Pup!

We’re excited to get your order to you as quickly as possible.

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Processing Time

Orders are typically processed within 2–5 business days.

Please note:

•Processing time may be longer during holidays, launches, or special promotions.

•You will receive a confirmation email once your order has shipped.

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Shipping Time

Estimated delivery times:

•Standard Shipping (U.S.): 5–10 business days

•Expedited Shipping (if offered): 2–5 business days

Shipping times may vary depending on your location and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

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Order Issues

If your order is lost, damaged, or delayed, please contact us at: info@threepawedpup.com

We will do our best to make it right.

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Address Accuracy

Please double-check your shipping address before placing your order.

We are not responsible for orders shipped to incorrect addresses provided at checkout.

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Returns & Refunds

Last Updated: 4/19/2026

We want you to love everything you receive from Frisco the Three-Pawed Pup!

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Returns

If you are not satisfied with your purchase we want to make it right and  you may request a return within 14 days of delivery.

To be eligible for a return items must be unused and in original condition.

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Non-Returnable Items

We are unable to accept returns on:

•Digital downloads

•Personalized or custom items

•Items marked as final sale

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Refunds

Once your return is received:

•Approved refunds will be issued to your original payment method

•Please allow 5–10 business days for processing

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Damaged or Incorrect Items

If your order arrives damaged or incorrect (oh no!), please contact us within 7 days of delivery so we can help!

Include:

•Your order number

•A photo of the item

We will replace the item or issue a refund.

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Return Shipping

Customers are responsible for return shipping costs unless the item is damaged or incorrect.

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How to Start a Return

Email us at: info@threepawedpup.com

Include your order number and reason for return.

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Frequently Asked Questions

About the Books

What age is Frisco the Three-Pawed Pup for?
Frisco is designed for children ages 3–6, but we have found that families of all ages enjoy and relate to Frisco and his PAWsitive message!

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What is the message of the book?
Frisco teaches kids about kindness, positivity, and confidence. He reminds kids to embrace the paws they have and not focus on the paws they don’t have.

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Will there be more books in the series?
Yes! This is just the beginning. More Frisco adventures are on the way!

 

Orders & Shipping

How long will it take to receive my order?
Most orders arrive within 5–10 business days after processing.

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Do you offer international shipping?
Not yet… We are hoping to offer international shipping soon, though!

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Can I track my order?
Yes! You’ll receive a tracking number once your order ships.

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Returns

What if I’m not happy with my purchase?
Oh no! We want everyone to be delighted with their Three-Pawed Pup purchases. We accept returns within 14 days of delivery. Please see our Returns page for details.

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Activities & Downloads

Are the printables really free?
Yes! We offer free activities to help kids engage with Frisco’s message beyond the books! Keep checking back as we add new printables regularly!

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Do I need to sign up to download activities?
We may ask for a parent/guardian email so they can be the first to know about updates, new activities, and all things Frisco!

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Frisco’s Club

What is “Join the Pack”?
Frisco’s Pack is an email community for parents, caregivers, and teachers.

You’ll receive:

•Free activities

•Early previews of new books

•Special offers

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Schools & Events

Do you offer school visits or readings?
Yes! We’d love to connect. Please visit our Contact page to inquire.

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Can the real Frisco attend school visits or readings?

Unfortunately, no. The real Frisco cannot attend these events.

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Partner Shelters

This info is coming soon!